Compare health centres side by side

3 of 4 selected

Hermelinen vårdcentral has the highest Vårdbetyg, 85,4 (a very high score).

All dimensions stacked, biggest difference first.

Vårdbetyg

5.4 p between highest and lowest

Continuity

uncertain difference

Information

uncertain difference

Involvement

uncertain difference

3 dimensions on par (respect and empathy, care and treatment, accessibility)

Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.

Columns in the table

Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.

Show all rows

Sort by

Metric	Bergnäsets hälsocentralLuleå, Norrbotten×	Hermelinen vårdcentralLuleå, Norrbotten×	Vårdcentralen NorraHamnLuleå, Norrbotten×
Patient survey (National Patient Survey, scores 0–100)
	80.0national average 81.2	85.4national average 81.2Best	81.1national average 81.2
	80.3	81.6	81.9 Best
	86.0	85.9	87.8 Best
	80.7	83.9 Best	83.0
	73.7	76.9	78.4 Best
	65.1	72.2	73.1 Best
	81.7 Best	80.5	81.3
Response rate (share who answered)	44%	53%	47%
Responses (answers behind the score)	87	158	94
Waiting times (National Board of Health and Welfare, preliminary monthly statistics)
Medical assessment within 3 days	88% · August 2026	99.5% · August 2026	68% · August 2026
Answered calls (phone/chat)	81% · August 2026	97% · August 2026	98% · August 2026
Practical information (1177 and regional open data)
Phone	0920-710 65	0920-40 22 90	0920-40 71 50
Address	Producentvägen 10, Luleå, Luleå	Sandviksgatan 60, 972 33 Luleå, Luleå	Timmermansgatan 26A 2 tr, 972 31 LULEÅ, Luleå
Operating form	Public	Private	Private
In the survey since	2015 or earlier	2021	2015 or earlier
Phone hours	Mon–Fri 07:30–16:30Sat–Sun Closed	–	–
E-services	Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt)	Yes (Chatta med oss, 1. Boka tid direkt, Beställ journalkopia)	Yes (Mitt PTJ - NorraHamn, Beställ journalkopia, Hälsodeklaration graviditet)

2 rows without differences are hidden.

+ Add health centre Choose other health centres

What would you most like to know when comparing?

We only count how many press each option. The answer is never tied to the health centres in the table.

Did you find what you were looking for?

One press is enough. We only count yes and no, nothing more.

Get an email when the figures for Luleå are updated

We email you when we have added new figures for the health centres in the municipality, at most once a month. Nothing else, no advertising.

Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.