Compare health centres side by side
Hermelinen vårdcentral has the highest Vårdbetyg, 85,4 (a very high score). Biggest difference: accessibility, 17,3 p.
All dimensions stacked, biggest difference first.Vårdbetyg
8.1 p between highest and lowest- 85.4
- 81.1
- 80.0
- 77.3
Accessibility
17.3 p between highest and lowest- 81.7
- Vårdcentralen NorraHamnon par81.3
- Hermelinen vårdcentralon par80.5
- 64.4
Continuity
13.4 p between highest and lowest- 73.1
- Hermelinen vårdcentralon par72.2
- 65.1
- 59.7
Information
13.4 p between highest and lowest- 78.4
- Hermelinen vårdcentralon par76.9
- 73.7
- 65.0
Involvement
11.6 p between highest and lowest- 83.9
- Vårdcentralen NorraHamnon par83.0
- 80.7
- 72.3
Care and treatment
10.0 p between highest and lowest- 81.9
- Hermelinen vårdcentralon par81.6
- Bergnäsets hälsocentralon par80.3
- 71.9
Respect and empathy
uncertain difference- 87.8
- Bergnäsets hälsocentralon par86.0
- Hermelinen vårdcentralon par85.9
- 80.4
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 85.4
- 81.1
- 80.0
- 77.3
Accessibility
- 81.7
- 81.3
- 80.5
- 64.4
Continuity
- 73.1
- 72.2
- 65.1
- 59.7
Information
- 78.4
- 76.9
- 73.7
- 65.0
Involvement
- 83.9
- 83.0
- 80.7
- 72.3
Care and treatment
- 81.9
- 81.6
- 80.3
- 71.9
Respect and empathy
- 87.8
- 86.0
- 85.9
- 80.4
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Bergnäsets hälsocentralLuleå, Norrbotten× | Hermelinen vårdcentralLuleå, Norrbotten× | Vårdcentralen NorraHamnLuleå, Norrbotten× | Stadsvikens hälsocentralLuleå, Norrbotten× |
|---|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | ||||
| 80.0national average 81.2 | 85.4national average 81.2Best | 81.1national average 81.2 | 77.3national average 81.2 | |
| Best | ||||
| Best | ||||
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| Best | ||||
| Response rate (share who answered) | 44% | 53% | 47% | 49% |
| Responses (answers behind the score) | 87 | 158 | 94 | 97 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | ||||
| Medical assessment within 3 days | 88% · August 2026 | 99.5% · August 2026 | 68% · August 2026 | 96% · August 2026 |
| Answered calls (phone/chat) | 81% · August 2026 | 97% · August 2026 | 98% · August 2026 | 87% · August 2026 |
| Practical information (1177 and regional open data) | ||||
| Phone | 0920-710 65 | 0920-40 22 90 | 0920-40 71 50 | 0920-28 48 00 |
| Address | Producentvägen 10, Luleå, Luleå | Sandviksgatan 60, 972 33 Luleå, Luleå | Timmermansgatan 26A 2 tr, 972 31 LULEÅ, Luleå | Robertsviksgatan 9, 972 41 Luleå, Luleå |
| Operating form | Public | Private | Private | Public |
| In the survey since | 2015 or earlier | 2021 | 2015 or earlier | 2015 or earlier |
| Phone hours | Mon–Fri 07:30–16:30Sat–Sun Closed | – | – | Mon–Fri 07:30–17:00Sat–Sun Closed |
| E-services | Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt) | Yes (Chatta med oss, 1. Boka tid direkt, Beställ journalkopia) | Yes (Mitt PTJ - NorraHamn, Beställ journalkopia, Hälsodeklaration graviditet) | Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt) |
2 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.