VårdbetygCompare health centres side by side
Capio Vårdcentral Mälarporten has the highest Vårdbetyg, 85,2 (a very high score). Biggest difference: continuity, 11,1 p.
All dimensions stacked, biggest difference first.Vårdbetyg
3.0 p between highest and lowest- 85.2
- 83.2
- 82.2
Continuity
11.1 p between highest and lowest- 80.5
- 73.1
- 69.4
Care and treatment
8.3 p between highest and lowest- 86.2
- 79.2
- 77.9
Information
uncertain difference- 81.3
- 75.4
- 74.1
Respect and empathy
uncertain difference- 89.4
- 85.8
- 82.9
Involvement
uncertain difference- 85.9
- 82.0
- 81.9
1 dimensions on par (accessibility)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 85.2
- 83.2
- 82.2
Continuity
- 80.5
- 73.1
- 69.4
Care and treatment
- 86.2
- 79.2
- 77.9
Information
- 81.3
- 75.4
- 74.1
Respect and empathy
- 89.4
- 85.8
- 82.9
Involvement
- 85.9
- 82.0
- 81.9
Swipe, or tap a dimension. Cards follow the list order: biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Capio Vårdcentral MälarportenVästerås, Västmanland× | City NärvårdenVästerås, Västmanland× | LäkarGruppenVästerås, Västmanland× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 85.2national average 81.5Best | 83.2national average 81.5 | 82.2national average 81.5 | |
| Best | |||
| Best | |||
| Best | |||
| Best | |||
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| Best | |||
| Response rate (share who answered) | 49% | 37% | 44% |
| Responses (answers behind the score) | 147 | 110 | 132 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 86% · October 2025 | 86% · October 2025 | 88% · October 2025 |
| Answered calls (phone/chat) | 94% · July 2026 | 99% · July 2026 | 95% · July 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 021-360 77 00 | 021-17 47 00 | 021-473 30 00 |
| Address | Våning B, Ingenjör Bååths gata 5, Västerås, Västerås | Kopparbergsvägen 17, Västerås, Västerås | Källgatan 10-14, Västerås, Västerås |
| Operating form | Private | Public | Private |
| Opening hours | Mon–Fri 07:30–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | Mon–Thu 08:00–17:00Fri 08:00–16:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| E-services | Yes (Chatt - 1177 direkt Västmanland, 2. Av-/omboka tid direkt, Lämna synpunkter på vården) | Yes (Chatt - 1177 direkt Västmanland, Boka tid direkt (via webbtidbok), Av-/omboka tid direkt (via webbtidbok)) | Yes (Chatt - 1177 direkt Västmanland, 1. Boka tid direkt, 2. Av-/omboka tid direkt) |
2 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.