VårdbetygCompare health centres side by side
Hermelinen vårdcentral has the highest Vårdbetyg, 85,6 (a very high score).
All dimensions stacked, biggest difference first.Vårdbetyg
5.3 p between highest and lowest- 85.6
- 81.2
- 80.3
Continuity
uncertain difference- 73.1
- Hermelinen vårdcentralon par72.2
- 65.1
Information
uncertain difference- 78.4
- Hermelinen vårdcentralon par76.9
- 73.7
Involvement
uncertain difference- 83.9
- Vårdcentralen NorraHamnon par83.0
- 80.7
3 dimensions on par (respect and empathy, care and treatment, accessibility)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 85.6
- 81.2
- 80.3
Continuity
- 73.1
- 72.2
- 65.1
Information
- 78.4
- 76.9
- 73.7
Involvement
- 83.9
- 83.0
- 80.7
Swipe, or tap a dimension. Cards follow the list order: biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Hermelinen vårdcentralLuleå, Norrbotten× | Vårdcentralen NorraHamnLuleå, Norrbotten× | Bergnäsets hälsocentralLuleå, Norrbotten× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 85.6national average 81.5Best | 81.2national average 81.5 | 80.3national average 81.5 | |
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Response rate (share who answered) | 53% | 47% | 44% |
| Responses (answers behind the score) | 158 | 94 | 87 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 100% · July 2026 | 82% · July 2026 | 84% · July 2026 |
| Answered calls (phone/chat) | 99% · July 2026 | 85% · July 2026 | 86% · July 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 0920-40 22 90 | 0920-40 71 50 | 0920-710 65 |
| Address | Sandviksgatan 60, 972 33 Luleå, Luleå | Timmermansgatan 26A 2 tr, 972 31 LULEÅ, Luleå | Producentvägen 10, Luleå, Luleå |
| Operating form | Private | Private | Public |
| In the survey since | 2021 | 2015 or earlier | 2015 or earlier |
| Phone hours | – | – | Mon–Fri 07:30–16:30Sat–Sun Closed |
| E-services | Yes (Chatta med oss, 1. Boka tid direkt, Beställ journalkopia) | Yes (Mitt PTJ - NorraHamn, Beställ journalkopia) | Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt) |
2 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.