Compare health centres side by side
Capio Hälsocentral Norrlandskliniken has the highest Vårdbetyg, 76,0 (a high score).
All dimensions stacked, biggest difference first.Vårdbetyg
2.1 p between highest and lowest- 76.0
- 73.9
- 73.9
Respect and empathy
uncertain difference- 87.3
- 84.3
- 83.1
Continuity
uncertain difference- 69.8
- 69.0
- 66.5
Involvement
uncertain difference- 82.5
- Ålidhems hälsocentralon par81.4
- 79.3
Information
uncertain difference- 75.9
- Ålidhems hälsocentralon par75.9
- 72.7
2 dimensions on par (accessibility, care and treatment)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 76.0
- 73.9
- 73.9
Respect and empathy
- 87.3
- 84.3
- 83.1
Continuity
- 69.8
- 69.0
- 66.5
Involvement
- 82.5
- 81.4
- 79.3
Information
- 75.9
- 75.9
- 72.7
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Holmsunds hälsocentralUmeå, Västerbotten× | Capio Hälsocentral NorrlandsklinikenUmeå, Västerbotten× | Ålidhems hälsocentralUmeå, Västerbotten× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 73.9national average 81.2 | 76.0national average 81.2Best | 73.9national average 81.2 | |
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Response rate (share who answered) | 46% | 47% | 39% |
| Responses (answers behind the score) | 68 | 93 | 156 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 55% · August 2026 | 49% · August 2026 | 60% · August 2026 |
| Answered calls (phone/chat) | 74% · August 2026 | 91% · August 2026 | 71% · August 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 090-785 91 03 | 090-785 93 22 | 090-785 44 58 |
| Address | Himmelska Fridens Torg 7, 913 31 Holmsund, Umeå | Glimmervägen 5 E, 907 40 Umeå, Umeå | Tvistevägen 2, 907 36 Umeå, Umeå |
| Operating form | Public | Private | Public |
| Opening hours | Mon–Fri 08:00–17:00, 11:45–12:45Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–16:50Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| E-services | Yes (Sök vård, Boka eller ändra tid för vaccination, 1. Boka tid direkt) | Yes (1. Boka tid direkt, Av- eller omboka tid, Boka eller ändra tid för vaccination) | Yes (1. Boka tid direkt, Beställa tid till sjukgymnast/ fysioterapeut, Kontakt med arbetsterapeut) |
2 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.