Compare health centres side by side
City Närvården has the highest Vårdbetyg, 83,2 (a high score). LäkarGruppen is on par (82,0).
All dimensions stacked, biggest difference first.Vårdbetyg
5.7 p between highest and lowest- City NärvårdenBest83.2
- LäkarGruppenon par82.0
- 77.5
Accessibility
uncertain difference- 83.2
- City Närvårdenon par82.6
- 79.3
Continuity
uncertain difference- 73.1
- Prima vårdcentralon par71.9
- 69.4
Respect and empathy
uncertain difference- 85.8
- 82.9
- 82.2
3 dimensions on par (involvement, care and treatment, information)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- City NärvårdenBest83.2
- 82.0
- 77.5
Accessibility
- 83.2
- 82.6
- 79.3
Continuity
- 73.1
- 71.9
- 69.4
Respect and empathy
- 85.8
- 82.9
- 82.2
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Prima vårdcentralVästerås, Västmanland× | LäkarGruppenVästerås, Västmanland× | City NärvårdenVästerås, Västmanland× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 77.5national average 81.2 | 82.0national average 81.2 | 83.2national average 81.2 | |
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Response rate (share who answered) | 51% | 44% | 37% |
| Responses (answers behind the score) | 152 | 132 | 110 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 67% · October 2025 | 88% · October 2025 | 86% · October 2025 |
| Answered calls (phone/chat) | 85% · August 2026 | 94% · August 2026 | 99% · August 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 021-15 03 80 | 021-473 30 00 | 021-17 47 00 |
| Address | Våning 1 och 2, Norra Källgatan 26, Västerås, Västerås | Källgatan 10-14, Västerås, Västerås | Kopparbergsvägen 17, Västerås, Västerås |
| Operating form | Private | Private | Public |
| E-services | Yes (Chatt - 1177 direkt Västmanland, 1. Boka tid direkt, 2. Av-/omboka tid direkt) | Yes (Chatt - 1177 direkt Västmanland, 1. Boka tid direkt, 2. Av-/omboka tid direkt) | Yes (Chatt - 1177 direkt Västmanland, Boka tid direkt (via webbtidbok), Av-/omboka tid direkt (via webbtidbok)) |
4 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.