Compare health centres side by side
Capio Vårdcentral Mälarporten has the highest Vårdbetyg, 85,0 (a very high score). City Närvården is on par (83,2).
All dimensions stacked, biggest difference first.Vårdbetyg
on par- 85.0
- City Närvårdenon par83.2
Continuity
uncertain difference- 80.5
- 73.1
Care and treatment
uncertain difference- 86.2
- 79.2
Information
uncertain difference- 81.3
- 75.4
Involvement
uncertain difference- 85.9
- 81.9
Respect and empathy
uncertain difference- 89.4
- 85.8
1 dimensions on par (accessibility)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 85.0
- 83.2
Continuity
- 80.5
- 73.1
Care and treatment
- 86.2
- 79.2
Information
- 81.3
- 75.4
Involvement
- 85.9
- 81.9
Respect and empathy
- 89.4
- 85.8
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | City NärvårdenVästerås, Västmanland× | Capio Vårdcentral MälarportenVästerås, Västmanland× |
|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | ||
| 83.2national average 81.2 | 85.0national average 81.2 | |
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Response rate (share who answered) | 37% | 49% |
| Responses (answers behind the score) | 110 | 147 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | ||
| Medical assessment within 3 days | 86% · October 2025 | 86% · October 2025 |
| Answered calls (phone/chat) | 99% · August 2026 | 93% · August 2026 |
| Practical information (1177 and regional open data) | ||
| Phone | 021-17 47 00 | 021-360 77 00 |
| Address | Kopparbergsvägen 17, Västerås, Västerås | Våning B, Ingenjör Bååths gata 5, Västerås, Västerås |
| Operating form | Public | Private |
| In the survey since | 2015 or earlier | 2015 or earlier |
| Opening hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 07:30–17:00Sat–Sun Closed |
| Phone hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Thu 08:00–17:00Fri 08:00–16:00Sat–Sun Closed |
| E-services | Yes (Chatt - 1177 direkt Västmanland, Boka tid direkt (via webbtidbok), Av-/omboka tid direkt (via webbtidbok)) | Yes (Chatt - 1177 direkt Västmanland, 2. Av-/omboka tid direkt, Lämna synpunkter på vården) |
| Registration via 1177 | Yes | Yes |
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.