Compare health centres side by side
Ersboda hälsocentral has the highest Vårdbetyg, 78,9 (a high score). Biggest difference: accessibility, 26,2 p.
All dimensions stacked, biggest difference first.Vårdbetyg
11.1 p between highest and lowest- 78.9
- 67.8
Accessibility
26.2 p between highest and lowest- 81.6
- 55.4
Continuity
uncertain difference- 69.4
- 58.7
Information
uncertain difference- 79.7
- 70.8
Involvement
uncertain difference- 84.0
- 79.8
Care and treatment
uncertain difference- 80.9
- 77.5
1 dimensions on par (respect and empathy)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 78.9
- 67.8
Accessibility
- 81.6
- 55.4
Continuity
- 69.4
- 58.7
Information
- 79.7
- 70.8
Involvement
- 84.0
- 79.8
Care and treatment
- 80.9
- 77.5
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Ersboda hälsocentralUmeå, Västerbotten× | Mariehems hälsocentralUmeå, Västerbotten× |
|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | ||
| 78.9national average 81.2Best | 67.8national average 81.2 | |
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Response rate (share who answered) | 49% | 48% |
| Responses (answers behind the score) | 73 | 72 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | ||
| Medical assessment within 3 days | 70% · August 2026 | 56% · August 2026 |
| Answered calls (phone/chat) | 83% · August 2026 | 54% · August 2026 |
| Practical information (1177 and regional open data) | ||
| Phone | 090-785 44 57 | 090-785 44 44 |
| Address | Hälsogränd 3, 906 25 Umeå, Umeå | Morkullevägen 9, 906 51 Umeå, Umeå |
| Operating form | Public | Public |
| In the survey since | 2015 or earlier | 2015 or earlier |
| Opening hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | Mon–Fri 08:00–10:45, 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| E-services | Yes (1. Boka tid direkt, Boka eller ändra tid för vaccination, 2. Av- eller omboka tid direkt) | Yes (Boka eller ändra tid för vaccination, 1. Boka tid direkt, 1177 direkt Västerbotten – sök vård) |
| Registration via 1177 | Yes | Yes |
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.