Compare health centres

3 health centres, results from the National Patient Survey 2025. The highest value per row is marked. Change the selection at the bottom.

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Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.

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Metric	ServicehälsanVästerås, Västmanland×	City NärvårdenVästerås, Västmanland×	Tegnér vårdcentralVästerås, Västmanland×
Patient survey (National Patient Survey, scores 0–100)
	84,1national average 80,7Best	83,0national average 80,7	82,0national average 80,7
	82,2 Best	79,2	80,2
	87,6 Best	85,8	85,5
	83,4 Best	81,9	81,5
	76,8	75,4	78,1 Best
	73,3 Best	73,1	67,5
	83,7	82,6	85,7 Best
Response rate (share who answered)	55 %	37 %	55 %
Responses (answers behind the score)	110	110	165
Waiting times (National Board of Health and Welfare, preliminary monthly statistics)
Medical assessment within 3 days	99 % · October 2025	86 % · October 2025	82 % · October 2025
Answered calls (phone/chat)	86 % · May 2026	98 % · May 2026	93 % · May 2026
Practical information (1177 and regional open data)
Phone	021-481 89 50	021-17 47 00	021-15 25 00
Address	Legeringsgatan 2, Västerås, Västerås	Kopparbergsvägen 17, Västerås, Västerås	Plan 2, Forskargränd 2, Västerås, Västerås
Operating form	Private	Public	Private
In the survey since	2015 or earlier	2015 or earlier	2015 or earlier
Opening hours	Mon–Fri 08:00–12:00, 13:00–17:00Sat–Sun Closed	Mon–Fri 08:00–17:00Sat–Sun Closed	Mon–Fri 08:00–17:00Sat–Sun Closed
Phone hours	Mon–Fri 08:00–12:00, 13:00–16:00Sat–Sun Closed	Mon–Fri 08:00–17:00Sat–Sun Closed	Mon–Fri 08:00–17:00Sat–Sun Closed
E-services	Yes (Chatt - 1177 direkt Västmanland, 1. Boka tid direkt, 2. Av-/omboka tid direkt)	Yes (Chatt - 1177 direkt Västmanland, Boka tid direkt (via webbtidbok), Av-/omboka tid direkt (via webbtidbok))	Yes (Chatt - 1177 direkt Västmanland, 1. Boka tid direkt, 2. Av-/omboka tid direkt)
Registration via 1177	Yes	Yes	Yes

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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.