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4 of 4 selected

Vårdcentralen Kusten has the highest Vårdbetyg, 86,6 (a very high score). Älvpraktiken is on par (85,3). Biggest difference: accessibility, 22,6 p.

All dimensions stacked, biggest difference first.

Vårdbetyg

8.2 p between highest and lowest

Accessibility

22.6 p between highest and lowest

Continuity

17.8 p between highest and lowest

Respect and empathy

16.7 p between highest and lowest

Care and treatment

16.6 p between highest and lowest

Involvement

16.0 p between highest and lowest

Information

15.4 p between highest and lowest

Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.

Columns in the table

Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.

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Metric	Vårdcentralen KustenKungälv, Västra Götaland×	ÄlvpraktikenKungälv, Västra Götaland×	Närhälsan Kongahälla vårdcentralKungälv, Västra Götaland×	Närhälsan Solgärde vårdcentralKungälv, Västra Götaland×
Patient survey (National Patient Survey, scores 0–100)
	86.6national average 81.2	85.3national average 81.2	78.4national average 81.2	83.4national average 81.2
	85.8 Best	85.6	69.3	75.8
	89.9	91.7 Best	75.0	83.8
	87.3	88.0 Best	72.1	78.2
	82.1	82.8 Best	67.4	68.8
	76.8	78.8 Best	60.9	67.7
	83.3	88.6 Best	66.0	83.4
Response rate (share who answered)	52%	47%	38%	37%
Responses (answers behind the score)	207	71	75	73
Waiting times (National Board of Health and Welfare, preliminary monthly statistics)
Medical assessment within 3 days	98% · August 2026	100% · August 2026	99.5% · August 2026	99.6% · August 2026
Answered calls (phone/chat)	89% · August 2026	79% · August 2026	91% · August 2026	98% · August 2026
Practical information (1177 and regional open data)
Phone	0303-37 97 00	0303-40 47 00	010-473 38 00	010-473 38 30
Address	Stationsgatan 1, Ytterby	Nordmannatorget 1, Kungälv	Älvebacken 1, Kungälv	Rollsbovägen 58, Kungälv
Operating form	Private	Private	Public	Public
In the survey since	2015 or earlier	2020	2015 or earlier	2015 or earlier
Opening hours	Mon–Fri 07:00–17:00Sat–Sun Closed	Mon–Fri 07:00–17:00Sat–Sun Closed	Mon–Fri 07:00–17:00Sat–Sun Closed	Mon–Fri 07:00–17:00Sat–Sun Closed
Phone hours	Mon–Fri 07:00–17:00Sat–Sun Closed	Mon–Fri 00:00–23:59, 00:00–23:59, 08:15–14:45Sat–Sun 00:00–23:59	Mon–Fri 07:00–17:00Sat–Sun Closed	Mon–Fri 07:00–17:00Sat–Sun Closed
E-services	Yes (Begär intyg, Fråga om min remiss, Förnya recept)	Yes (Receptförnyelse, Skicka meddelande, Fråga om min remiss)	Yes (Chatta med oss i Närhälsan Online, Hälsodeklaration allmän - Mitt vaccin, Förnya recept)	Yes (Chatta med oss i Närhälsan Online, Hälsodeklaration allmän - Mitt vaccin, Boka tid)
Registration via 1177	Yes	Yes	Yes	Yes

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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.