VårdbetygCompare health centres side by side
Vårdcentralen NorraHamn has the highest Vårdbetyg, 81,2 (a high score). Bergnäsets hälsocentral is on par (80,3).
All dimensions stacked, biggest difference first.Vårdbetyg
on par- 81.2
- Bergnäsets hälsocentralon par80.3
Continuity
uncertain difference- 73.1
- 65.1
Information
uncertain difference- 78.4
- 73.7
Involvement
uncertain difference- 83.0
- 80.7
3 dimensions on par (respect and empathy, care and treatment, accessibility)
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 81.2
- 80.3
Continuity
- 73.1
- 65.1
Information
- 78.4
- 73.7
Involvement
- 83.0
- 80.7
Swipe, or tap a dimension. Cards follow the list order: biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Vårdcentralen NorraHamnLuleå, Norrbotten× | Bergnäsets hälsocentralLuleå, Norrbotten× |
|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | ||
| 81.2national average 81.5 | 80.3national average 81.5 | |
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Best | ||
| Response rate (share who answered) | 47% | 44% |
| Responses (answers behind the score) | 94 | 87 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | ||
| Medical assessment within 3 days | 82% · July 2026 | 84% · July 2026 |
| Answered calls (phone/chat) | 85% · July 2026 | 86% · July 2026 |
| Practical information (1177 and regional open data) | ||
| Phone | 0920-40 71 50 | 0920-710 65 |
| Address | Timmermansgatan 26A 2 tr, 972 31 LULEÅ, Luleå | Producentvägen 10, Luleå, Luleå |
| Operating form | Private | Public |
| In the survey since | 2015 or earlier | 2015 or earlier |
| Opening hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | – | Mon–Fri 07:30–16:30Sat–Sun Closed |
| E-services | Yes (Mitt PTJ - NorraHamn, Beställ journalkopia) | Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt) |
| Registration via 1177 | Yes | Yes |
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.