Compare health centres side by side
Hermelinen vårdcentral has the highest Vårdbetyg, 85,4 (a very high score). Biggest difference: accessibility, 16,8 p.
All dimensions stacked, biggest difference first.Vårdbetyg
8.1 p between highest and lowest- 85.4
- 81.1
- 77.3
Accessibility
16.8 p between highest and lowest- 81.3
- Hermelinen vårdcentralon par80.5
- 64.4
Continuity
13.4 p between highest and lowest- 73.1
- Hermelinen vårdcentralon par72.2
- 59.7
Information
13.4 p between highest and lowest- 78.4
- Hermelinen vårdcentralon par76.9
- 65.0
Involvement
11.6 p between highest and lowest- 83.9
- Vårdcentralen NorraHamnon par83.0
- 72.3
Care and treatment
10.0 p between highest and lowest- 81.9
- Hermelinen vårdcentralon par81.6
- 71.9
Respect and empathy
uncertain difference- 87.8
- Hermelinen vårdcentralon par85.9
- 80.4
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 85.4
- 81.1
- 77.3
Accessibility
- 81.3
- 80.5
- 64.4
Continuity
- 73.1
- 72.2
- 59.7
Information
- 78.4
- 76.9
- 65.0
Involvement
- 83.9
- 83.0
- 72.3
Care and treatment
- 81.9
- 81.6
- 71.9
Respect and empathy
- 87.8
- 85.9
- 80.4
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Vårdcentralen NorraHamnLuleå, Norrbotten× | Hermelinen vårdcentralLuleå, Norrbotten× | Stadsvikens hälsocentralLuleå, Norrbotten× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 81.1national average 81.2 | 85.4national average 81.2Best | 77.3national average 81.2 | |
| Best | |||
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| Response rate (share who answered) | 47% | 53% | 49% |
| Responses (answers behind the score) | 94 | 158 | 97 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 68% · August 2026 | 99.5% · August 2026 | 96% · August 2026 |
| Answered calls (phone/chat) | 98% · August 2026 | 97% · August 2026 | 87% · August 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 0920-40 71 50 | 0920-40 22 90 | 0920-28 48 00 |
| Address | Timmermansgatan 26A 2 tr, 972 31 LULEÅ, Luleå | Sandviksgatan 60, 972 33 Luleå, Luleå | Robertsviksgatan 9, 972 41 Luleå, Luleå |
| Operating form | Private | Private | Public |
| In the survey since | 2015 or earlier | 2021 | 2015 or earlier |
| Opening hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | – | – | Mon–Fri 07:30–17:00Sat–Sun Closed |
| E-services | Yes (Mitt PTJ - NorraHamn, Beställ journalkopia, Hälsodeklaration graviditet) | Yes (Chatta med oss, 1. Boka tid direkt, Beställ journalkopia) | Yes (Sök vård i Min vård Norrbotten, 1. Boka tid direkt, 2. Av/omboka tid direkt) |
| Registration via 1177 | Yes | Yes | Yes |
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.