Compare health centres side by side
Hälsocentralen City has the highest Vårdbetyg, 77,5 (a high score). Capio Hälsocentral Gävle is on par (77,4). Biggest difference: continuity, 25,5 p.
All dimensions stacked, biggest difference first.Vårdbetyg
11.1 p between highest and lowest- 77.5
- Capio Hälsocentral Gävleon par77.4
- 66.4
Continuity
25.5 p between highest and lowest- 80.1
- Capio Hälsocentral Gävleon par79.9
- 54.6
Care and treatment
24.6 p between highest and lowest- 87.2
- 83.7
- 62.6
Information
23.4 p between highest and lowest- 82.6
- Capio Hälsocentral Gävleon par81.1
- 59.2
Involvement
21.2 p between highest and lowest- 85.8
- Capio Hälsocentral Gävleon par84.5
- 64.6
Respect and empathy
19.8 p between highest and lowest- 90.0
- Capio Hälsocentral Gävleon par89.4
- 70.2
Accessibility
17.0 p between highest and lowest- 86.5
- 78.3
- 69.6
Best means the highest score on that question among the selected units. The dot is the score, the short bar the margin of error and the triangle the national average. Differences under 2.0 points read as on par and are not ranked.
Vårdbetyg
- 77.5
- 77.4
- 66.4
Continuity
- 80.1
- 79.9
- 54.6
Care and treatment
- 87.2
- 83.7
- 62.6
Information
- 82.6
- 81.1
- 59.2
Involvement
- 85.8
- 84.5
- 64.6
Respect and empathy
- 90.0
- 89.4
- 70.2
Accessibility
- 86.5
- 78.3
- 69.6
Swipe, or tap a dimension. Cards follow the list order, biggest difference first.
Each bar shows the score 0–100. A longer bar and a higher number are better. "Best" = highest in the row. Click a row to rank it.
| Metric | Hälsocentralen CityGävle, Gävleborg× | Capio Hälsocentral GävleGävle, Gävleborg× | Södertull Din hälsocentralGävle, Gävleborg× |
|---|---|---|---|
| Patient survey (National Patient Survey, scores 0–100) | |||
| 77.5national average 81.2 | 77.4national average 81.2 | 66.4national average 81.2 | |
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Best | |||
| Response rate (share who answered) | 52% | 46% | 37% |
| Responses (answers behind the score) | 154 | 91 | 73 |
| Waiting times (National Board of Health and Welfare, preliminary monthly statistics) | |||
| Medical assessment within 3 days | 31% · August 2026 | 56% · August 2026 | 31% · January 2026 |
| Answered calls (phone/chat) | 91% · August 2026 | 78% · August 2026 | 94% · August 2026 |
| Practical information (1177 and regional open data) | |||
| Phone | 026-65 03 00 | 026-450 48 50 | 026-15 55 31 |
| Address | Drottninggatan 29, 803 11 Gävle, Gävle | Kaserngatan 48, 802 53 Gävle, Gävle | Kaserngatan 48, 802 53 Gävle, Gävle |
| Operating form | Private | Private | Public |
| Opening hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 07:30–17:00Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| Phone hours | Mon–Fri 08:00–17:00Sat–Sun Closed | Mon–Fri 08:00–16:55Sat–Sun Closed | Mon–Fri 08:00–17:00Sat–Sun Closed |
| E-services | Yes (Boka tid för provtagning, Få hjälp med intyg, Förnya hjälpmedel) | Yes (Beställ journalkopia, Boka tid för provtagning, Få hjälp med intyg) | Yes (Boka tid för provtagning, Få hjälp med intyg, Förnya hjälpmedel) |
2 rows without differences are hidden.
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Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.