Loading health centre …
Gävle · Gävleborg
Södertull Din hälsocentral
Södertull Din hälsocentral has a Vårdbetyg of 66.4 out of 100, an average score that rests on 73 responses in the National Patient Survey 2025. That is 14.8 points below the national average (81.2), and it holds rank 14 of 14 rated health centres in Gävle. 31% of patients get a medical assessment within 3 days (January 2026).
Updated with the National Patient Survey 2025 · Waiting times: January 2026
Switch to Södertull Din hälsocentral
You switch in 1177's e-service for choosing a health centre. It takes two steps from here.
- Press the button below. It opens Södertull Din hälsocentral on 1177.
- Log in with a Swedish e-ID, BankID or Freja+.
- Confirm your choice.
In Gävleborg you may switch at most twice in twelve months, more if you have special reasons.
To register through the e-service you need to be registered as living in Gävleborg (folkbokförd). Others can register with a paper form.
Without a Swedish e-ID, other ways to switch are on 1177 Gävleborg (in Swedish).
Open Södertull Din hälsocentral on 1177
Sources: 1177 Gävleborg, Välja hälsocentral i Gävleborg (13 Jul 2026); 1177, Att logga in på 1177 (17 Oct 2024).
Vårdbetyg
Vårdbetyg
66.4/ 100Average score
14.8 below the national average (81.2)
Based on 73 responses from 199 patients asked (37%)
Where Södertull Din hälsocentral sits in the whole distribution
Combined from patient experience (67.8, from the patient survey) and accessibility (63.1, from waiting times), adjusted toward the national average. How we calculate it.
Why this rating?
Two parts, each first shrunk toward the national average by how many answered, then weighted:
- Patient experience67.8 · weight 70 %
- Accessibility63.1 · weight 30 %
Combined rating 66.4
Patient experience builds on the unit’s own answers about 71 %; the rest is drawn toward the national average for patient experience (78.2) because 73 patients answered. Fewer answers means a stronger pull, so a thin basis can’t top the ranking on chance. Worked example: raw mean vs Vårdbetyg.
Share Södertull Din hälsocentral's grade
The link shows this card when you share it, for example on Facebook.
At a glance
- Trend 2015–2025 (Respect and empathy)Unchanged 2015–202470.22015: 76.8New measurement 2025
- Rank in the municipalityNo. 14 of 14
- Waiting time3 in 10
- Nearest with a higher VårdbetygCapio Hälsocentral Gävle77.4 · 0.0 kmEira hälsocentral80.8 · 0.7 km
Compare with the nearest
Health centres close to Södertull Din hälsocentral, nearest first. Distance decides which are shown, not the grade.
- Capio Hälsocentral Gävle
0.0 kmVårdbetyg 77.4
- Eira hälsocentral
0.7 kmVårdbetyg 80.8
- Capio Hälsocentral Brynäs
1.0 kmVårdbetyg 80.3
Distance as the crow flies. Only health centres with a Vårdbetyg are shown, within 50 km.
Vaccination against flu and COVID-19
In Region Gävleborg you can book from 19 October. Vaccinations start on 2 November. 1177 explains who is offered the vaccine and what it costs.
Read about the vaccination in Region Gävleborg on 1177 (in Swedish)
Source: Region Gävleborg, checked 1 October 2026.
Patient ratings by dimension
What the symbols mean:
- This health centre
- National average
- Margin of error – how much the number can vary
The wider the line around the dot, the less certain the figure, usually because fewer people responded. Read more in the methodology.
- Care and treatmentPatient survey · 70 responses62.6
Health centre average in the municipality 78.5 · in the region 78.9
- Respect and empathyPatient survey · 70 responses70.2
Health centre average in the municipality 84.1 · in the region 84.0
- InvolvementPatient survey · 69 responses64.6
Health centre average in the municipality 79.0 · in the region 79.0
- InformationPatient survey · 67 responses59.2
Health centre average in the municipality 73.7 · in the region 73.4
- Continuity – seeing the same staffPatient survey · 68 responses54.6
Health centre average in the municipality 69.1 · in the region 67.6
- AccessibilityPatient survey · 72 responses69.6
Health centre average in the municipality 83.1 · in the region 81.7
How patients answered, question by question
The individual questions behind each dimension, with how patients answered. Added depth that does not count toward the Vårdbetyg.
Care and treatment
How did you experience the care you received during the visit?
65.770 answers to this question
- Very good37 %
- Fairly good30 %
- Fairly bad20 %
- Very poor10 %
- Not applicable / Don't know3 %
How much trust did you have in the doctor?
59.970 answers to this question
- A lot27 %
- Quite a lot36 %
- Not much24 %
- None at all11 %
- Not applicable / Don't know1 %
Respect and empathy
Did you feel that the doctor took you and your health problems seriously?
66.771 answers to this question
- Completely42 %
- For the most part21 %
- Somewhat25 %
- Not at all8 %
- Not applicable / Don't know3 %
What was your experience of how the doctor treated you?
73.871 answers to this question
- Very good45 %
- Fairly good35 %
- Fairly bad13 %
- Very bad6 %
- Not applicable / Don't know1 %
Involvement
How did you feel that the doctor listened to you?
67.670 answers to this question
- Very well37 %
- Fairly well34 %
- Fairly badly17 %
- Very badly9 %
- Not applicable / Don't know3 %
How did you experience the opportunity to be involved in your care?
55.668 answers to this question
- Very good22 %
- Fairly good29 %
- Fairly bad22 %
- Very bad15 %
- Not applicable / Don't know12 %
What is your experience of being able to ask questions?
70.868 answers to this question
- Completely38 %
- For the most part38 %
- Not really12 %
- Not at all7 %
- Not applicable / Don't know4 %
How did you experience the opportunity for relatives to be involved in your care as much as you wanted?
70.468 answers to this question
- Very good18 %
- Fairly good13 %
- Fairly bad4 %
- Very bad4 %
- Not applicable / Don't know60 %
Information
Did you receive information that suited you?
60.168 answers to this question
- Completely26 %
- For the most part32 %
- Somewhat31 %
- Not at all7 %
- Not applicable / Don't know3 %
What did you think about the information regarding the next steps?
59.667 answers to this question
- Very good28 %
- Fairly good27 %
- Fairly bad24 %
- Very bad12 %
- Not applicable / Don't know9 %
Continuity
How well informed did you feel the doctor was about your medical history and previous care?
58.171 answers to this question
- Very well24 %
- Quite well35 %
- Quite badly20 %
- Very badly14 %
- Not applicable / Don't know7 %
How did you experience the opportunity to see a doctor you had seen before?
43.568 answers to this question
- Very good21 %
- Fairly good9 %
- Fairly bad15 %
- Very bad28 %
- Not applicable / Don't know28 %
How did you experience that the coordination with other care and services worked?
55.668 answers to this question
- Very well18 %
- Fairly well16 %
- Fairly badly18 %
- Very badly10 %
- Not applicable / Don't know38 %
Accessibility
How did you experience the waiting time until you could visit the health/medical center?
74.672 answers to this question
- Short (reasonable)64 %
- Somewhat too long19 %
- Far too long15 %
- Not applicable / Don't know1 %
How do you think it works to get in touch with the health/medical center?
64.768 answers to this question
- Very well31 %
- Fairly well43 %
- Fairly badly16 %
- Very badly10 %
- Not applicable / Don't know0 %
The figure is the same 0–100 scale as the dimensions above, per question. The distribution includes the Not applicable / Don’t know answer, so the bars add up to 100 %.
Waiting times
Waiting times for Södertull Din hälsocentral, from the primary-care waiting-time statistics of the National Board of Health and Welfare, latest month per row. The figures are preliminary. The median is the midpoint, half waited less. Only assessment within 3 days and answered calls count toward the Vårdbetyg; the other rows are context. Not the same as the Accessibility dimension in the survey above.
- Medical assessment within 3 days
- 31% (January 2026)
- Medical assessment the same day
- 17% (January 2026)
- Median wait for an assessment
- 10 days (January 2026)
- Waiting time for 9 in 10 patients
- 56 days (January 2026)
- Answered calls (phone/chat)
- 94% (August 2026)
Month by month
The two measures that count toward the Vårdbetyg, month by month over the past year. The scale runs from 0 to 100%. A month without a figure in the source is left empty, and we never fill it in.
| Month | Share |
|---|---|
| September 2025 | 88% |
| October 2025 | 93% |
| November 2025 | 89% |
| December 2025 | 80% |
| January 2026 | 81% |
| February 2026 | 93% |
| March 2026 | 94% |
| April 2026 | 90% |
| May 2026 | 95% |
| June 2026 | 94% |
| July 2026 | 94% |
| August 2026 | 94% |
94% in August 2026. The same month, Gävleborg had 92% and Sweden as a whole 91%.
Medical assessment within 3 days has figures for 4 of 12 months. The curve is shown from 6 months.
Source: National Board of Health and Welfare, primary care waiting times. Open data at the statistics database.
Professions
The clinic has reported assessments by a psychologist, a counsellor and a physiotherapist in at least three of the past twelve months.
Source: Väntetider i vården, SKR (September 2026). Open data via https://vardenisiffror.se/. What to consider when reading the figures (in Swedish)
Do they take care of you?
Do you see the same staff?
Continuity in the patient survey: 54.6 – below the national average (70.5) · 68 responses
The share with a named regular doctor is not available as open data for this region.
Can you reach them?
Medical assessment within 3 days: 31%
Answered calls: 94%
Are you involved?
Involvement: 64.6 – below the national average (80.4)
Information: 59.2 – below the national average (74.9)
Patterns in open data, not judgements about staff. Averages for the whole unit, not your own wait. What we cannot measure is listed under What we can’t measure.
Contact and opening hours
Not part of the scorePhone026-15 55 31
Opening hours
- Monday–Friday
- 08:00–17:00
- Saturday–Sunday
- Closed
Phone hours
- Monday–Friday
- 08:00–17:00
- Saturday–Sunday
- Closed
Location
Kaserngatan 48, 802 53 Gävle, GävleView on map (OpenStreetMap)E-services
- Boka tid för provtagning
- Få hjälp med intyg
- Förnya hjälpmedel
- Förnya recept
- Min vård Gävleborg
- Omboka eller avboka tid
- +6 more
Register with Södertull Din hälsocentral (1177.se)
Source: 1177 Hitta vård (the HSA catalogue), retrieved 11 October 2026. Details may change, so check 1177.se.
Is something wrong here?
What is wrong? We only count which option you choose, nothing about you.
To tell us more, email hej@vardbetyg.se.
Patient fee. A doctor's appointment costs SEK 250, the same as at every health centre in Region Gävleborg. Fees and the exemption card in Gävleborg County
Trend 2015–2025
The results held steady 2015–2024.
From the National Patient Survey. The survey was redesigned in 2025, so the years since are shown separately and are not compared with earlier years. The trend covers Primärvård (2015-2024); years without a survey are left blank. Small ups and downs that could just as well come down to who happened to respond count as unchanged, not as a change.
Where the municipality has at least 3 health centres with comparable measurements, the municipal average is shown as a dashed reference line. The average is calculated on the same health centres throughout the series.
- Respect and empathyUnchanged 2015–2024 · 10 measurement periods70.22015: 76.8New measurement 2025
The municipal average in Gävle is unchanged 2015–2024 (average of 13 health centres).
- InvolvementUnchanged 2015–2024 · 10 measurement periods64.62015: 71.3New measurement 2025
The municipal average in Gävle is unchanged 2015–2024 (average of 13 health centres).
- InformationUnchanged 2015–2024 · 10 measurement periods59.22015: 73.3New measurement 2025
The municipal average in Gävle is unchanged 2015–2024 (average of 13 health centres).
- ContinuityUnchanged 2015–2024 · 10 measurement periods54.62015: 54.0New measurement 2025
The municipal average in Gävle is unchanged 2015–2024 (average of 13 health centres).
- AccessibilityUnchanged 2015–2024 · 10 measurement periods69.62015: 77.0New measurement 2025
The municipal average in Gävle is unchanged 2015–2024 (average of 13 health centres).
- Emotional supportUnchanged 2015–2024 · 10 measurement periods69.22015: 64.72024
Not measured in the 2025 survey.
- Overall impressionUnchanged 2015–2024 · 10 measurement periods66.12015: 69.72024
Not measured in the 2025 survey.
Was this helpful?
Who responded
How many responses the Vårdbetyg is built on. More responses give a more reliable result.
- Response rate
- 37%
- Responses
- 73
- Surveys sent
- 199
- Reported results in the patient survey since
- 2015 or earlier
No care provider pays for placement or scores, and we take neither sponsorship nor submitted reviews. The basis is open sources, the National Patient Survey 2025 and the National Board of Health and Welfare’s waiting times. How we stay independent.
Below are facts and context. None of it counts toward the Vårdbetyg.
About the health centre
- Operating form
- Public
- Address
- Kaserngatan 48, 802 53 Gävle, Gävle
Source: 1177 Hitta vård (the HSA catalogue).
Was this helpful?
Summary
AI-generated
The summary is temporarily hidden because it was written before the figures on this page were updated. It returns once it has been rewritten from the new figures.
Was this helpful?
Context in Gävleborg
Figures for the whole region, never this health centre's own.
Diabetes care
Share of the region’s primary-care diabetes patients reaching the target value, from the Swedish National Diabetes Register (2024). The row on high blood-sugar level is the exception and instead shows the share above 70 mmol/mol.
- Good blood-sugar control (HbA1c < 52 mmol/mol)
- 59%
- High blood-sugar level (HbA1c > 70 mmol/mol), lower is better
- 8%
- Blood pressure below 140/85 mmHg
- 59%
- Foot examination performed
- 70%
- Lipid-lowering treatment
- 63%
Source: the Swedish National Diabetes Register via Vården i siffror.
Antibiotics
Antibiotic prescriptions per 1,000 inhabitants in the region’s outpatient care. Strama’s target is at most 250 prescriptions per 1,000 inhabitants per year (2025). Lower is better.
- Antibiotic prescriptions per 1,000 inhabitants
- 247
Source: the Public Health Agency of Sweden, antibiotics statistics.
Complaints to IVO
Complaints to IVO about primary care in the region that were investigated on the merits, and how many were closed with criticism, in total 2018-2025.
- Complaints investigated on the merits (total)
- 48
- Of which closed with criticism
- 9
IVO investigates only a small share of all complaints on the merits (most go to the patient committee), and the count also depends on the region’s size, so it is not a quality ranking. Small counts are suppressed at the source, so the figure is a lower bound.
Source: the Health and Social Care Inspectorate, IVO statistics database (table EKPSL09, primary care).
Was this helpful?
What we can’t measure
Vårdbetyg is built only on open, year-stamped sources. Some of what patients care about most is not in any open data per health centre. When that is the case we say so plainly instead of guessing.
- Whether a clinic offers or upsells private add-ons.
- How often it refers or passes you on instead of caring for you itself.
- Whether it profits from rebooking you.
The Swedish National Diabetes Register does not publish its results per health centre as open data. In October 2026 we asked the register whether we may show them. The Swedish Association of Local Authorities and Regions (SKR) publishes PrimärvårdsKvalitet, which among other things measures whether patients have a named regular doctor, only per region. For figures per health centre, SKR points you to the regions.
A missing figure like this does not mean anything is wrong with this particular health centre, only that it can’t be measured fairly in open data. We never put a number or a judgement on something we can’t substantiate, and never single out an individual clinic on a guess.
Have a concern about a specific health centre? Your region’s patient advisory committee (patientnämnden) receives it free of charge, and serious deficiencies can be reported to IVO.
Questions to ask the health centre (4)
This does not show in the statistics, but you can ask the clinic yourself. The questions are chosen by which figures we lack, and are the same for every health centre in the same situation.
- Can I get a regular doctor, and how many of your doctors are permanently employed? How a regular doctor works (in Swedish)
- If I need to see a specialist, how does the referral work and how will I hear back?
- What do things outside the high-cost protection cost, such as certificates?
- Do you make home visits, and how do you coordinate care with home care services for a relative?
Which of these would you most like to know?
We only count how many press each option. The answer is about the question, not about this health centre.
Ratings and reviews for Södertull Din hälsocentral
The Vårdbetyg above is built on patient ratings from the National Patient Survey, a systematic survey that outweighs individual reviews. Fresh Google reviews appear as a standalone complement when available.
Other health centres in Gävle
Similar health centres in Gävleborg
Health centres in the county with the closest Vårdbetyg, in other municipalities.
- Sandviken Norra Din hälsocentral Vårdbetyg 66.1
- Iggesund Din hälsocentral Vårdbetyg 68.6
- Hudiksvall Din hälsocentral Vårdbetyg 70.5
- Bollnäs hälsocentral Vårdbetyg 71.3
- Ljusdal - Ramsjö Din hälsocentral Vårdbetyg 72.5
- Söderhamn Din hälsocentral Vårdbetyg 73.0
Embed this rating
For health centres
Copy the code to show the Vårdbetyg on your own website. The badge updates automatically when new data arrives and links back here. It sets no cookie and does not track visitors.
This is how the badge looks.Watch Södertull Din hälsocentral
Get an email when something happens with Södertull Din hälsocentral, such as a new rating, new waiting times, a new award or the centre closing. At most one email a day, and no adverts.
Would you rather follow every health centre in Gävle? Watch all of Gävle
How to read the rating
A rating is an average with a margin of error. Two health centres that are close together may be equally good.
How the rating is worked outKnow someone looking for a health centre in Gävle?
Pass the page on. They get a link and nothing to sign up for.
Frequently asked questions
How good is Södertull Din hälsocentral?
Södertull Din hälsocentral has a Vårdbetyg score of 66.4 out of 100, which is an average score. The Vårdbetyg is a combined measure of how patients experience the health centre and how accessible it is, based on the National Patient Survey 2025 and the National Board of Health and Welfare's waiting-time statistics.
How is the Vårdbetyg score calculated?
The Vårdbetyg weights patient experience (the National Patient Survey answers) at 70% and accessibility (waiting times from the National Board of Health and Welfare) at 30%. Before the parts are combined, each is pulled toward its own national average when the basis is small (the method is called Bayesian shrinkage), patient experience by how many people responded and accessibility by how many cases the waiting times are based on. The combined score is not adjusted a second time. A health centre with a thin basis should therefore not be able to top the ranking by chance. The method is open.
How many people responded about Södertull Din hälsocentral?
The Vårdbetyg for Södertull Din hälsocentral is based on 73 patients who responded to the National Patient Survey 2025. That corresponds to a response rate of 37%. We always show the number of responses and the margin of error next to the score, so it is clear how solid the basis is.
Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.