Happy patients, hard to reach
The accessibility gap in Gävleborg 2026
Health centres in Gävleborg where the patients who get through rate them highly in the National Patient Survey 2025, but where reachability, meaning an appointment within three days and answered calls, lags the most. The gap is the patient experience score minus the accessibility score.
Updated with the National Patient Survey 2025
What the gap means – and does not mean
A wide gap shows a lack of reachability, not that the health centre is bad. The patients who get in are often very satisfied. The measure says nothing about medical quality beyond what the survey and waiting-time statistics show, and it is not an official status. Always check the unit's own page for the full picture.
How the Vårdbetyg and its parts are calculated
Widest gap in Gävleborg – 3 health centres
Only health centres with a gap of at least 15 points and enough response basis are included. Sorted by gap, widest first.
| # | Health centre | Patient experience | Accessibility | Gap |
|---|---|---|---|---|
| 1 | Hälsocentralen CityGävle | 84.2 | 61.9 | +22.3 |
| 2 | Håstaholmens hälsocentralHudiksvall | 80.1 | 60.2 | +19.9 |
| 3 | Bollnäs hälsocentralBollnäs | 75.9 | 60.5 | +15.4 |
Gävleborg in figures
Of the 40 health centres in the county that have both patient experience and accessibility in the Vårdbetyg, 3 have a gap of at least 15 points (8%). They are in 3 municipalities. The county's health centres average 77.5 points in patient experience and 71.8 in accessibility.
See also
Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.