Happy patients, hard to reach
Health centres with the widest accessibility gap 2026
These are health centres where the patients who do get through rate them highly in the National Patient Survey 2025, but where reachability, meaning an appointment within three days and having your call answered, clearly lags. The gap is the patient experience score minus the accessibility score, both from the Vårdbetyg.
Updated with the National Patient Survey 2025
What the gap means – and does not mean
A wide gap shows a lack of reachability, not that the health centre is bad. The patients who get in are often very satisfied. The measure says nothing about medical quality beyond what the survey and waiting-time statistics actually show, and it is not an official status or authority assessment. Read it as a pointer to where it can be hard to get through. Always check the unit's own page for the full picture.
How the Vårdbetyg and its parts are calculated
Widest gap in the country – top 31
Only health centres with a gap of at least 15 points and enough responses are included, to reduce the role of chance. Sorted by gap, widest first. Click a unit for the full picture with margins of error and actual waiting times.
| # | Health centre | Patient experience | Accessibility | Gap |
|---|---|---|---|---|
| 1 | Omtanken Vårdcentral MajornaGöteborg, Västra Götaland | 76.8 | 37.5 | +39.3 |
| 2 | Vårdcentral Läkarhuset BorlängeBorlänge, Dalarna | 75.4 | 42.6 | +32.8 |
| 3 | Vårdcentral LångshyttanHedemora, Dalarna | 84.5 | 55.6 | +28.9 |
| 4 | Vårdcentral MoraMora, Dalarna | 81.5 | 53.5 | +28.0 |
| 5 | Hälsocentralen DomsjöÖrnsköldsvik, Västernorrland | 79.4 | 51.7 | +27.7 |
| 6 | Vårdcentral KvarnportenFalun, Dalarna | 87.2 | 59.8 | +27.4 |
| 7 | Karolina vårdcentralKarlskoga, Örebro | 73.2 | 48.1 | +25.1 |
| 8 | Praktikertjänst Backa vårdcentralKarlskoga, Örebro | 81.3 | 56.4 | +24.9 |
| 9 | Hälsocentralen CityGävle, Gävleborg | 84.2 | 61.9 | +22.3 |
| 10 | Hälsocentralen BjästaÖrnsköldsvik, Västernorrland | 77.0 | 55.5 | +21.5 |
| 11 | Freya vårdcentralLindesberg, Örebro | 84.6 | 63.9 | +20.7 |
| 12 | Mitt i Stan vårdcentralÖrebro, Örebro | 85.8 | 65.5 | +20.3 |
| 13 | Vårdcentralen FränstaÅnge, Västernorrland | 84.1 | 63.9 | +20.2 |
| 14 | Årsta vårdcentralUppsala, Uppsala | 82.4 | 62.3 | +20.1 |
| 15 | Håstaholmens hälsocentralHudiksvall, Gävleborg | 80.1 | 60.2 | +19.9 |
| 16 | Skebäcks vårdcentralÖrebro, Örebro | 75.0 | 55.2 | +19.8 |
| 17 | Lövångers hälsocentralSkellefteå, Västerbotten | 82.6 | 63.4 | +19.2 |
| 18 | Vårdcentral DomnarvetBorlänge, Dalarna | 74.5 | 55.9 | +18.6 |
| 19 | Vårdcentral OrsaOrsa, Dalarna | 79.8 | 61.4 | +18.4 |
| 20 | Doktor.se Alnö VårdcentralSundsvall, Västernorrland | 71.2 | 53.2 | +18.0 |
| 21 | Hälsocentralen GranloSundsvall, Västernorrland | 79.9 | 62.5 | +17.4 |
| 22 | Stenbergska hälsocentralLycksele, Västerbotten | 74.6 | 57.2 | +17.4 |
| 23 | Mariehems hälsocentralUmeå, Västerbotten | 73.0 | 55.7 | +17.3 |
| 24 | Kälarne hälsocentralBräcke, Jämtland | 85.2 | 68.0 | +17.2 |
| 25 | Sorsele sjukstuga hälsocentralSorsele, Västerbotten | 75.7 | 59.0 | +16.7 |
| 26 | Bollnäs hälsocentralBollnäs, Gävleborg | 75.9 | 60.5 | +15.4 |
| 27 | Anderstorps hälsocentralSkellefteå, Västerbotten | 73.5 | 58.2 | +15.3 |
| 28 | Hälsocentralen HusumÖrnsköldsvik, Västernorrland | 82.2 | 66.9 | +15.3 |
| 29 | Morö Backe hälsocentralSkellefteå, Västerbotten | 71.8 | 56.5 | +15.3 |
| 30 | Vivalla/Lundby vårdcentralÖrebro, Örebro | 80.6 | 65.3 | +15.3 |
| 31 | Brickebackens vårdcentralÖrebro, Örebro | 82.2 | 67.1 | +15.1 |
The accessibility gap county by county
Counties with several health centres showing a clear gap have their own page.
See also
Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.