Happy patients, hard to reach

The accessibility gap in Västernorrland 2026

Health centres in Västernorrland where the patients who get through rate them highly in the National Patient Survey 2025, but where reachability – an appointment within three days and answered calls – lags the most. The gap is the patient experience score minus the accessibility score.

Updated with the National Patient Survey 2025

What the gap means – and does not mean

A wide gap reveals a gap in reachability, not that the health centre is bad. The patients who get in are often very satisfied. The measure says nothing about medical quality beyond what the survey and waiting-time statistics show, and it is not an official status. Always check the unit's own page for the full picture.

How the Vårdbetyg and its parts are calculated

Widest gap in Västernorrland – 15 health centres

Only health centres with a gap of at least 15 points and enough response basis are included. Sorted by gap, widest first.

#	Health centre	Patient experience	Accessibility	Gap
1	Hälsocentralen SjälevadÖrnsköldsvik	82,6	45,7	+36,9
2	Doktor.se Alnö VårdcentralSundsvall	71,2	45,7	+25,5
3	Hälsocentralen DomsjöÖrnsköldsvik	79,4	54,9	+24,5
4	Hälsocentralen MatforsSundsvall	77,9	54,1	+23,8
5	Hälsocentralen BjästaÖrnsköldsvik	77,0	53,6	+23,4
6	Premicare Gullänget HälsocentralÖrnsköldsvik	76,7	53,3	+23,4
7	Hälsocentralen GranloSundsvall	79,9	57,0	+22,9
8	Premicare ÖbackaHärnösand	76,1	53,4	+22,7
9	Hälsocentralen AnkaretÖrnsköldsvik	71,7	49,8	+21,9
10	Hälsocentralen Höga KustenKramfors	78,2	56,7	+21,5
11	Premicare SöråkerTimrå	77,5	57,4	+20,1
12	Vårdcentralen FränstaÅnge	84,1	64,3	+19,8
13	Hälsocentralen LidenSundsvall	74,2	54,8	+19,4
14	Hälsocentralen NylandKramfors	74,5	55,7	+18,8
15	Hälsocentralen CentrumSundsvall	68,1	51,6	+16,5

The accessibility gap in Västernorrland 2026

Widest gap in Västernorrland – 15 health centres

See also