Övertorneå · Norrbotten
Övertorneå hälsocentral has a Vårdbetyg of 81.0 out of 100 (a high score), based on 102 responses in the National Patient Survey 2025. That is 0.2 points above the national average (80.8). 47% of patients get a medical assessment within 3 days (May 2026).
Updated with the National Patient Survey 2025 · Waiting times: May 2026
Vårdbetyg
0,2 above the national average (80,8)
Based on 102 responses
Combined from patient experience (84,7, from the patient survey) and accessibility (72,6, from waiting times), adjusted toward the national average. How we calculate it.
Two parts, each first shrunk toward the national average by how many answered, then weighted:
Combined rating 81,0
Patient experience builds on the unit’s own answers about 77 %; the rest is drawn toward the national average for patient experience (78,2) because 102patients answered. Fewer answers means a stronger pull, so a thin basis can’t top the ranking on chance.
The Vårdbetyg is a combined score, not just a survey number: patient experience (the National Patient Survey 2025) counts for 70% and accessibility (waiting times from the National Board of Health and Welfare) for 30%, with Bayesian shrinkage toward the national average based on how many responded. Here you also find what a survey does not show: contact details, opening hours and e-services. How the score is calculated.
What the symbols mean:
The wider the line around the dot, the less certain the figure, usually because fewer people responded. Read more in the methodology.
Municipality 87,0 · Region 76,2
Municipality 92,0 · Region 81,7
Municipality 89,1 · Region 76,9
Municipality 81,8 · Region 69,8
Municipality 79,4 · Region 63,7
Municipality 90,0 · Region 74,4
Share of patients reached in time, from the primary-care waiting-time statistics of the National Board of Health and Welfare. This is the accessibility part of the Vårdbetyg, separate from the Accessibility dimension in the patient survey above.
The statistics are preliminary. Accessibility counts for 30 % of the Vårdbetyg (patient experience 70 %) and is based on waiting times – separate from the patient-survey ratings above.
Source: National Board of Health and Welfare, primary care waiting times. Open data at the statistics database.
Three questions many people ask when choosing, answered with the same open figures shown on this page. No new measures, no new score.
Continuity in the patient survey: 79,4 – above the national average (70,4) · 98 responses
The share with a named regular doctor is not available as open data for this region.
Medical assessment within 3 days: 47 % (May 2026)
Answered calls: 95 % (May 2026)
Averages for the whole unit (preliminary statistics), not your personal wait.
Involvement: 89,1 – above the national average (80,4)
Information: 81,8 – above the national average (74,8)
These are patterns in open data, not judgements about staff or intentions. Differences from the national average can have many explanations, and the figures say nothing about why they look the way they do. What we cannot measure is listed under What we can’t measure.
Since 2015: better on involvement and continuity. The other dimensions are unchanged.
From the National Patient Survey. The five dimensions measured both in Primärvård (2015-2024) and in the 2025 survey are shown as one unbroken series; the source spells them differently but measures the same thing. Years without results are left as gaps and never filled in. Movement that fits inside the margin of error counts as unchanged, not as a change.
Not measured in the 2025 survey.
Not measured in the 2025 survey.
How many responses the Vårdbetyg is built on. More responses give a more reliable result.
Independence: no care provider pays for placement or scores on Vårdbetyg, and we carry no sponsorship and no booking commission. The scores are calculated solely from open, year-stamped sources – the National Patient Survey 2025 and the National Board of Health and Welfare’s waiting-time statistics – never from submitted reviews. How we stay independent.
Below are facts and context. None of it counts toward the Vårdbetyg.
Facts about the health centre.
Source: 1177 Hitta vård (the HSA catalogue).
Contact details and opening hours from 1177. Not part of the Vårdbetyg score.
Register with Övertorneå hälsocentral (1177.se)
norrbotten.seThis unit on 1177.se
Source: 1177 Hitta vård (the HSA catalogue), retrieved 10 July 2026. Details may change – check 1177.se.
The health centre's address and location.
Övertorneå hälsocentral scores 81 of 100 on Vårdbetyg, essentially in line with the national average of 80.8, based on 102 responses (52% response rate). Patients rate their experience notably higher than average across most dimensions, respect and empathy (92 vs 83.9) and involvement (89.1 vs 80.4) stand out as particular strengths, alongside strong marks for care and treatment, information and continuity. There's a gap between how patients rated accessibility in the survey (90) and the waiting-time statistics, where only 47.1% got a medical assessment within 3 days, well below what the survey score might suggest, though call answering was strong at 95.5%. With just over 100 responses, these figures should be read as indicative rather than exact.
Automatically generated summary, grounded in the figures on this page (the patient survey 2025).
Ratings and reviews: the Vårdbetyg above is built on patient ratings from the National Patient Survey, a systematic survey that outweighs individual reviews. Fresh Google reviews appear as a standalone complement when available.
Share of the region’s primary-care diabetes patients reaching the target value, from the Swedish National Diabetes Register (2024). The row on high blood-sugar level is the exception and instead shows the share above 70 mmol/mol.
This is regional context, not this health centre’s own figures.
Source: the Swedish National Diabetes Register via Vården i siffror.
Antibiotic prescriptions per 1,000 inhabitants in the region’s outpatient care. Strama’s target is at most 250 prescriptions per 1,000 inhabitants per year (2025).
This is regional context, not this health centre’s own figures. Lower is better.
Source: the Public Health Agency of Sweden, antibiotics statistics.
Complaints to IVO about primary care in the region that were investigated on the merits, and how many were closed with criticism, in total 2018-2025.
This is regional context, not this health centre’s own figures. IVO investigates only a small share of all complaints on the merits (most go to the patient committee), and the count also reflects the region’s size, so it is not a quality ranking. Small counts are suppressed at the source, so the figure is a lower bound.
Source: the Health and Social Care Inspectorate, IVO statistics database (table EKPSL09, primary care).
Vårdbetyg is built only on open, year-stamped sources. Some of what patients care about most is not in any open data per health centre. When that is the case we say so plainly instead of guessing.
A missing figure like this does notmean anything is wrong with this particular health centre, only that it can’t be measured fairly in open data. We never put a number or a judgement on something we can’t substantiate, and never single out an individual clinic on a guess.
Have a concern about a specific health centre? Your region’s patient advisory committee (patientnämnden) receives it free of charge, and serious deficiencies can be reported to IVO.
Which of these would you most like to know?
We only count how many press each option. The answer is about the question, not about this health centre.
Health centres in the county with the closest Vårdbetyg, in other municipalities.
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Övertorneå hälsocentral has a Vårdbetyg score of 81.0 out of 100, which is a high score. The Vårdbetyg is a combined measure of how patients experience the health centre and how accessible it is, based on the National Patient Survey 2025 and the National Board of Health and Welfare's waiting-time statistics.
The Vårdbetyg weights patient experience (the National Patient Survey answers) at 70% and accessibility (waiting times from the National Board of Health and Welfare) at 30%. Before the parts are combined, each is shrunk Bayesianly toward its own national average, patient experience by how many people responded and accessibility by how many cases the waiting times are based on. The combined score is not shrunk a second time. A health centre with a thin basis therefore cannot top the ranking on statistical noise. The method is open.
The Vårdbetyg for Övertorneå hälsocentral is based on 102 patients who responded to the National Patient Survey 2025. That corresponds to a response rate of 52%. We always show the number of responses and the confidence interval next to the score, so the reliability of the basis is clear.
Source: National Patient Survey 2025 (SKR). Open data at resultat.patientenkat.se.